Our help desk staff are available from 7.00am to 5.00pm ADST, Monday-Friday.
For any technical questions or issues, you can open a help ticket by clicking here. We aim to respond to your support request within five business hours.
If you are unable to submit a ticket through the link, you may send an email to firstname.lastname@example.org or call us on 1300 437 623 - option 2.
Our comprehensive customer care includes a user-friendly help website with searchable topics, FAQs and online training videos, and webinars.
Our short video tutorials show you how to get more out of the EROAD solution.