Our team are available from 7am to 5pm ADST Monday – Friday.
For technical questions or issues, you can open a helpdesk ticket by clicking here.
If you are unable to submit a helpdesk ticket through the link above, please email us at firstname.lastname@example.org or call us on 1800 437 623 and press option 2.
We aim to respond to your helpdesk ticket/email within five business hours.
Our comprehensive customer care includes a user-friendly help website with searchable topics, FAQs and online training videos, and webinars.
Our short video tutorials show you how to get more out of the EROAD solution.