Contact support

Welcome to EROAD Support

Our help desk staff are available from 7.00am to 5.00pm ADST, Monday-Friday.

For any technical questions or issues, you can open a help ticket by clicking here. We aim to respond to your support request within five business hours.

If you are unable to submit a ticket through the link, you may send an email to or call us on 1800 437 623 - option 2.

Our comprehensive customer care includes a user-friendly help website with searchable topics, FAQs and online training videos, and webinars.

Open a help ticket

EROAD Help Site

Phone 1800 437 623  option 2

Training Videos

Our short video tutorials show you how to get more out of the EROAD solution.

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