How to manage your fleet’s Chain of Responsibility compliance with your sub-contractors

Are your sub-contractors a solid link in your Chain of Responsibility?

Do you have full visibility of their fleet’s performance? If not, it could potentially be a major risk to your business.

helthandsafety EHubo2

What is Chain of Responsibility?

Recent changes to Australia’s Chain of Responsibility (CoR)* legislation mean anyone with a role in your transport supply chain – including your contractors and partners - now share responsibility for your fleet’s safety.

It’s about getting everyone across your supply chain working more closely together to, ultimately, improve road safety.

"That sometimes means having serious conversations with your partners to ensure they comply with the new safety requirements,” says Chris Evans, EROAD’s Health and Safety Compliance Manager.

“But it’s about influencing and working alongside your partners rather than just expecting or demanding they comply. Creating an effective partnership is key. You can’t just give a sub-contractor a two-page list of things to comply with and assume it will be followed. You need to work alongside them.

Want to learn more about how technology can enhance your fleet’s CoR compliance?

Download our free CoR guide and demo the EROAD solution

COR report

Everyone is Responsible under the CoR legislation

Under CoR, everyone in your chain has a formal duty of care that can’t be contracted out.

“For example, if one of EROAD’s installers had an accident, EROAD could potentially be liable. Especially if we didn’t have visibility or, at the very least, minimum standards. Prior to the CoR changes taking effect, our team worked closely with each of our installers to determine what CoR meant and our expectations of them to comply. It was a very effective process which has meant we are all collectively doing the right things to ensure the continued safety of our entire operation.”

Evans says once an agreement is made, it’s also important that it’s then regularly monitored.

What is CoR 1080

Regular monitoring is key to CoR compliance

“Our regional managers regularly audit our installers and, if there are areas that need improvement, we give help and advice on how to do that.”  

Technology, such as EROAD’s IVMS, is also a key tool that can be used to gain day-to-day visibility over your contractors or sub-contractors activities to ensure they are doing the right thing,” he says.

“EROAD’s Share has been specially designed to provide visibility of your contractors and make it easy to share vehicle and fleet information securely with businesses in your supply chain.

It provides a view of your contractor’s vehicle locations and also how they are being driven.  Not only does it simplify and strengthen your CoR compliance, it also helps improve your business’s productivity as you can clearly see how every vehicle used in your business’ activities is performing.”

EROAD’s Share helps you to:

  • Minimise risk
    Complete display of own and shared vehicle information on the same digital map helps minimise workplace risk
  • Improve dispatch
    Share live and historical daily activity history for your vehicle fleets to better manage dispatch and provide proof of job completion
  • Coordinate resources
    Sub-contractor and contractor vehicles can be ranked against each other to improve fleet management
  • Ensure safety
    Enable monitoring of driving behaviour by including shared vehicle data which are captured in a range of automated reports
  • Simplify job management
    Move shared vehicles into your own fleet for enhanced job management

reason 4

Get visibility of your fleet for CoR

With Share you control which vehicles are shared, for what period, and the driver behaviour reports they appear in.  This allows your business, and those you work with, to coordinate resources and simplify your dispatch and job management processes.

“It also means you can ensure your contractors meet the same high standards you expect from your own drivers and better meet your CoR obligations,” says Chris.

“Sharing of data and improved visibility of your operations helps you deliver a quality service to your customers. “


Set realistic CoR delivery targets

Even with the CoR law in place, Chris admits that ‘the Amazon effect’ now makes things more challenging for businesses.

“Customers are routinely promised that if they order something, they can receive it at their house within a few hours. Companies naturally want to support the needs of their customers, but again, contracts that mean drivers have to break the law to fulfil them are illegal.” 

Depot screenshots 1800x200

Small businesses should take a ‘sense check’

“What a customer wants and what they can actually get may be two different things. If a client demands goods in six hours, but it’s impossible to achieve that within the law, then they need to be advised of what’s legally possible.”

They are not a logistics expert. They won’t know about driver hours regulations, or how long it takes to get from Newcastle to Adelaide. So there’s a duty of care to make sure customers are educated about what is practicable and reasonable.”

Chris says while CoR adds a new dimension to managing your business, open dialogue with contractors and the use of quality technology, such as EROAD’s fleet management software, is key.

"Not only does it ensure you operate safely, efficiently and productively - it also means everyone gets home safely at night. The key aim is to get everyone home safely - which is good for everyone in your chain!"

*Currently only applies to selected States in Australia


AU Depot Driver Safety 800

Want to see how EROAD can get you on the road to Chain of Responsibility compliance?
Call us today: 1800 437 623

AU Depot driver activity Inspect Ehubo2 login 600x300

Master your Chain of Responsibility compliance

Our customers rely on the accurate and reliable information our platform delivers to their fingertips. They use this data to make decisions that make their business run faster, safer and more successfully.

Start your journey with EROAD today.