Contact Support

Contact Support

Welcome to EROAD Support

Opening hours

Support: 7am to 5pm ADST Monday – Friday.

Sales & Accounts: 7am to 3pm ADST Monday – Friday.

For technical questions or issues, you can open a helpdesk ticket by clicking here.

If you are unable to submit a helpdesk ticket through the link above, please email us at or call us on 1800 437 623.

We aim to respond to your helpdesk ticket/email within five business hours.

Our comprehensive customer care includes a user-friendly help website with searchable topics, FAQs and online training videos, and webinars.

Training Videos

Our short video tutorials show you how to get more out of the EROAD solution.