Contact Support

Contact Support

Welcome to EROAD Support

Opening hours

Support: 7am to 5pm ADST Monday – Friday.

Sales & Accounts: 7am to 3pm ADST Monday – Friday.

For technical questions or issues, you can open a helpdesk ticket by clicking here.

If you are unable to submit a helpdesk ticket through the link above, please email us at support@eroad.com.au or call us on 1800 437 623.

We aim to respond to your helpdesk ticket/email within five business hours.

Our comprehensive customer care includes a user-friendly help website with searchable topics, FAQs and online training videos, and webinars.

Training Videos

Our short video tutorials show you how to get more out of the EROAD solution.

AU-Video-SharingVehicles
AU-Video-VSC
AU-Video-Geofences